What is Follow-U-Print?

Follow-U-Print is a printing system going to enhance printing services and experience for the student community. It has been deployed in ITO’s User Computing Centers, AAB Learning Commons areas, and Fong Shu Chuen Learning Commons areas. Users can print at any workstation in said locations, as well as their own notebook personal computer or MacBook, even iPad or iPhone. “Follow-U-Print” means submit printing at anywhere, then release printing at any “Follow-U-Print” printers around the campus. The system also accepts Octopus payment.

Does it support color print?

The Follow-U-Print supports color print. There is only need to select the color option at the printing setting.  For details, please refer to the User Guide.

Does it support personal notebook computer?

The Follow-U-Print supports printing from personal notebook computer connected to the BU-Standard Wi-Fi network. There is only need to install the Print Client software, and logon with users’ SSOid/password. For setup, please refer to the User Guide & download the Print Client Software.

Does it support Android?

The Follow-U-Print supports Android devices, connected to the BU-Standard Wi-Fi network. There is only need to install a simple App from ITO website, and setup with users’ SSOid/password and email address.   For setup, please refer to the User Guide

Does it support iPhone and iPad?

The Follow-U-Print supports both iPhone and iPad, connected to the BU-Standard Wi-Fi network. There is only need to install a simple App from Apple Store, and setup with users’ SSOid/password and email address. For setup, please refer to the User Guide.

Does it support MacBook?

The Follow-U-Print supports MacBook, connected to the BU-Standard Wi-Fi network. It needs to install Print Client Software and printer driver. Then logon with users’ SSOid/password to print. For setup, please refer to the User Guide, Print Client Software and Printer Driver.

How to check quota, spooled job(s), print history…?

Users can logon Follow-U-Print web (http://follow-u-core.hkbu.edu.hk) to check quota, spooled print job(s), printing history…For details, please refer to the User Guide

Why need to register my student/staff smart ID card?

Registration of ID card lets the Follow-U-Print known who own this specific card. Such in next logon the printer or Octopus kiosk, user just need to swipe the ID card, save time from entering username and password.  For details, please refer to the Registration Guide