Email service is provided to all University members, including student, staff, alumni as well as retirees. HKBU email service is accessible using SSOid, which is created whenever a member join the University. University members can access their email via various means:

Guidelines on using Gmail
Email Disclaimer and Environment Protection Slogan

In order to present a consistent image of the University, all outgoing external messages sending via the University mail server will have a standard U-wide email disclaimer and slogan embedded. The content of the disclaimer and slogan is shown as follows:


Sending Large Volume of E-mails

ITO restricts the distribution of bulk emails, the Information Technology Committee (ITC) has approved that the ‘Postman’ channel for bulk delivery of messages should only be provided to the Offices of P/VC, VPs and Associate VPs. Departments/offices should utilize the University e-Announcement channel for disseminating their departmental messages.

Please note the general guidelines on handling bulk email or message as follows:

  1. Users should refrain from sending bulk email and message.
  2. Message targeted for all staff and/or students should be disseminated via e-Announcement or Postman supported by ITO, on a need-basis.
  3. Users may use their application system (e.g. SIS) to send out bulk email at their discretion, if such function is available.
  4. ITO would only help, if there is a legitimate functional-need, sending bulk mail/message for
    • Administrative offices, who need to communicate directly to staff/students/outsiders;
    • U-wide Committee

Email Anti-Spamming System User Guide
Free of Charge