Important Notice
[2024-04-18] SERVICE MAINTENANCE: Maintenance of Human Capital Management (HCM) System
[2024-03-28] Transfer of University Photography and Videography team from ITO to UEO
Effective 1 April 2024, the Photography and Videography services will be transferred from ITO to the newly established University Engagement Office (UEO), aimed at enhancing the University's stakeholder engagement and brand strengthening in Mainland China. Please be assured that the team would continue to render the excellent services and there will be no service disruption because of the transfer. For service details, please refer to the UEO webpage.
SERVER & WEB HOSTING
Overview
Share Drive and Web/Server Hosting Service
ITO provides departmental share drive and web/server hosting service to staff and Departments/Offices. Basically, all Departments/Offices are already allocated free storage for the purposes of Share Drive and Web Hosting. If additional disk space is required, a nominal rental charge will apply.
Remote Computer Lab services
ITO provides Azure Lab Services to enable quick setup for classroom lab environments in the cloud.
Please click the following links for the Azure Lab connection guide:
Server & Web Hosting
No charge will be incurred for Server & Web Hosting services. For any request beyond the standard provision, monthly charges may apply.
* Not including application configuration & software licenses
Note : For those Departments/Offices who, at present, have enjoyed free entitled storage for S-drive or/ and web hosting, the charge would only be imposed when further disk space is requested.
Azure Lab Services
Request for domain name server registration, server / web hosting, additional share drive or web/server storage or data restore is limited to staff, Departments/Offices and Programmes only. Applicants should submit a Service Request via Request Forms and provide proof of endorsement from Head of Department/Office.
For details on Data Backup Policy, please click here.
For details on Privileged Account Management Policy, please click here.
For details on Data Centre Access Policy, please click here (for ITO personnel only).