Important Notice
  • [2024-03-26] Notice: Maintenance of HKBU Mobile App (Staff & Student)

  • [2024-03-28] Transfer of University Photography and Videography team from ITO to UEO

    Effective 1st April 2024, the Photography and Videography services will be transferred from ITO to the newly established University Engagement Office (UEO), aimed at enhancing the University's stakeholder engagement and brand strengthening in the Mainland China. Please be assured that the team would continue to render the excellent services and there will be no service disruption because of the transfer.

GENERAL SERVICE

The Service Call Centre of ITO is the primary point of contact for general consultation on IT related services and can be reached at:

Service Call Centre
emailhotline@hkbu.edu.hk
Phone3411 7899
time08:30-18:00 (Mon-Fri), 08:30-12:30 (Sat)
Helpdesk
locationService Centre, RRS303
time08:30-18:00 (Mon-Fri), 08:30-12:30 (Sat)
Classroom AV Service
mailavhotline@hkbu.edu.hk
office3411 7246
time08:30-21:30 (Mon-Fri), 08:30-18:30 (Sat)

*Evening on-campus support for classes is available until 10:30 pm