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Overview
 
Gartner

Gartner is a leading research and advisory company providing essential insights, advice, and tools for businesses across all industries. Staff and students engaged in strategic planning, analysis, and decision-making can leverage Gartner's comprehensive research materials and analytics services.

The IT industry holds "Hype Cycles" and "Magic Quadrants" in high esteem for their unique value.

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Hype Cycles

“Hype Cycles” reports visually represent technology and application maturity and adoption, illustrating their potential for addressing real-world business challenges and capitalising on emerging opportunities.
 

What can it do?
  • Separate hype from the real drivers of a technology’s commercial promise

  • Reduce the risk of your technology investment decisions

  • Compare your understanding of a technology’s business value with the objectivity of experienced IT analysts
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Magic Quadrants

“Magic Quadrants” reports offer a broad perspective on the competitive landscape within significant technology markets.
 

What can it do?
  • Get quickly educated about a market’s competing technology providers and their ability to deliver what end users require today and in the future

  • Understand how a market’s technology providers are competitively positioned and the strategies they are using to compete for end-user business

  • Compare a technology provider’s strengths and challenges with your specific needs
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I am a staff, I can…
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Design cutting-edge courses tailored for business and IT professionals
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Utilise data and information to support research findings effectively
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Provide supplementary materials to enhance lectures and seminars
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Evaluate and compare potential business opportunities
student student
I am a student, I can…
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Engage with actual business case studies, industry trends, and expert insights
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Stay informed and current on available technologies and tools
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Explore how organisations enhance operational efficiency

Click here to access Gartner via Microsoft My Apps.

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To access Gartner, please refer to the user guide.

Gartner does indeed send users recommended emails based on their interests and browsing history. This personalized recommendation helps users access more valuable information and gain a deeper understanding. Additionally, they also help users delve deeper into their areas of interest by sending webinar invitations and other means.

The Hype Cycle offers a visual depiction of how emerging technologies evolve, from initial inflated expectations to eventual mainstream adoption. It helps organisations assess the maturity and real-world applicability of innovations, enabling them to make more informed decisions about investing in and leveraging these technologies.

Complementing this, the “Magic Quadrants” provides a comprehensive assessment of major players in key technology markets. This bird's-eye view of the competitive landscape empowers IT leaders to better understand the relative strengths and positioning of vendors, informing their technology procurement and partnership strategies.

Each Hype Cycle drills into the five key phases of a technology’s life cycle.

  • Innovation Trigger: A potential technology breakthrough kicks things off. Early proof-of-concept stories and media interest trigger significant publicity. Often no usable products exist, and commercial viability is unproven.

  • Peak of Inflated Expectations: Early publicity produces several success stories — often accompanied by scores of failures. Some companies act; many do not.

  • Trough of Disillusionment: Interest wanes as experiments and implementations fail to deliver. Producers of the technology shake out or fail. Investments continue only if the surviving providers improve their products to the satisfaction of early adopters.

  • Slope of Enlightenment: More instances of how technology can benefit the enterprise start to crystallise and become more widely understood. Second- and third-generation products appear from technology providers. More enterprises fund pilots; conservative companies remain cautious.

  • Plateau of Productivity: Mainstream adoption starts to take off. Criteria for assessing provider viability are more clearly defined. The technology's broad market applicability and relevance are paying off.

Gartner’s interactive Magic Quadrant features enable you to create a view of the Magic Quadrant to reflect your own business goals, needs and priorities. Most significantly the interactive features enable you to adjust the weightings applied to each of the evaluation criteria to generate a new, client-specific Magic Quadrant graphic for that market. You can then save and share these customised Magic Quadrants for your internal analyses and decision-making.

Gartner’s interactive Magic Quadrant also brings together their expert opinion and the Peer Insights user-contributed reviews into one experience. User Review tab enables you to read and evaluate what your peers have to say about the enterprise IT solutions they have implemented and use in their daily enterprise.

As a staff:

  • Enhancing dissertations and coursework with credible research

  • Staying up to date on available technologies and tools


As a student:

  • Identifying leading companies that may become future employers

  • Gaining exposure to real-life business case studies and trends

  • Enriching subject and course understanding through insightful resources

  • Boosting competitiveness when preparing for job interviews

Staff and students are allocated to separate tenants within Gartner for accessing the platform. Therefore, it is vital to verify that you are using the appropriate link corresponding to your role at the University before accessing Gartner services.

If a student attempts to log in using the staff link within Gartner, he/ she will encounter an authentication error stating, "Sorry, but we’re having trouble signing you in." Similarly, if a staff member tries to access Gartner through the student link, the same error message will be appeared.

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Intersection of AI, Data Analytics, and Emerging Technologies
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The Future of Computing: Evolution of AI Supercomputing Platforms

The next generation of computing environments will integrate multiple styles of computing, transforming business and society. Advancements in models like DeepSeek and quantum chips are driving the development of hybrid AI supercomputing platforms. By 2029, 70% of large organizations are expected to utilize these platforms to deliver frontier models, up from less than 10% in 2025. These platforms blend classical computing paradigms with quantum, photonic and neuromorphic technologies, offering high-performance, energy-efficient and transformative environments. This combination enables exploration of use cases beyond the current limitations of classical computing. Join this complimentary Gartner webinar as a Gartner expert guides you through the technology and business benefits of these innovations in AI-enabled applications. You will walk away with answers to your vital questions, a copy of the presentation slides and recommended actions to help you achieve your goals.

  • Gain a strategic overview of emerging computing paradigms and their impact on business use cases and future technology architectures
  • Explore the rise of autonomous business frameworks supporting operations, management, smart products and machine customers, underpinned by future computing paradigms
  • Learn how CIOs and Heads of I&O can pragmatically plan to incorporate emerging technologies and frontier AI models

For more webinars, please follow the guide to login Gartner, then click Events and Webinars’.

24 June 2025 (Tue)
10:00pm–11:00pm
Online
English
Staff & Students
Register Here
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AI Value Creation: Achieving ROI Demands a Labor-based Mindset Shift

Enabling value creation through the use of artificial intelligence (AI) or generative AI (GenAI) requires an analysis of the underlying variables that drive ROI. Executives often rush to analyze headcount reduction as a starting point for business case discussions but this approach often overlooks the broader impact on value creation. According to Gartner, by 2027, 60% of labor hours in most jobs will experience disruption, making traditional full-time equivalent (FTE) centric business cases challenging to quantify. Join this complimentary Gartner leadership webinar as a Gartner expert delves into analyzing the impact of value creation and how to formulate a plan for a new approach for analysis. You will walk away from this session with answers to your vital questions, a copy of the research slides and recommended actions to help you achieve your goals.

  • Explore AI and GenAI impacts on productivity, headcount and business processes
  • Review the drivers of AI and GenAI business cases 
  • Analyze the impact on ROI and business value creation

For more webinars, please follow the guide to login Gartner, then click Events and Webinars’.

19 June 2025 (Thur)
10:00pm–11:00pm
Online
English
Staff & Students
Register Here
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GenAI & Productivity: Where to Focus for Maximum Impact

GenAI and other digital technologies hold significant potential to transform work and drive productivity gains. However, achieving these outcomes requires more than adopting tools or following trends. In a market flooded with inflated promises and hype, many organizations risk costly missteps by investing in areas unlikely to yield results. To truly realize the productivity promise of AI, executive leaders need a grounded, pragmatic approach that identifies where these technologies can deliver real, measurable value. Join this complimentary Gartner leadership webinar to gain the insights needed to set a strategic direction that maximizes the potential of GenAI. Learn how to prioritize investments, align initiatives with organizational goals, and position your workforce for success. You will walk away from this session with answers to your vital questions, a copy of the research slides and recommended actions to help you achieve your goals.

  • Understand where GenAI adds value to avoid mistakes and unnecessary investments
  • Learn to allocate resources by focusing on roles and functions that drive high productivity 
  • Prepare your organization to navigate challenges and align GenAI initiatives for maximum impact

For more webinars, please follow the guide to login Gartner, then click Events and Webinars’.

4 June 2025 (Wed)
10:00pm–11:00pm
Online
English
Staff & Students
Register Here
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Cracking the GenAI Code: Where the Market’s Headed and What Buyers Want from AI Providers

The AI and GenAI market is evolving faster than most organizations can track. Join this complimentary Gartner webinar as Gartner experts reveal the latest global forecasts for AI and GenAI, including updated projections for enterprise adoption, spending growth and technology maturity across key markets. These insights will cut through the noise to reveal where AI is delivering real business value - and where it has yet to do so. However, forecasts alone are not enough. This session will also delve into buyer behavior, examining what buyers are truly seeking, their ambitions and their concerns. It will explore where the financial opportunities lie, where decisions originate and how to more effectively commercialize your AI products and services. You will walk away from this session with answers to your vital questions, a copy of the research slides and recommended actions to help you achieve your goals.

  • Stay updated on AI/GenAI forecasts: adoption, investment and maturity by industry and region
  • Identify the patterns behind today’s AI buying behavior—and what’s changing
  • Understand what tech & service providers need to know to connect with evolving GenAI demand

For more webinars, please follow the guide to login Gartner, then click Events and Webinars’.

28 May 2025 (Wed)
10:00pm–11:00pm
Online
English
Staff & Students
Training Deck
Training Video
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Bridge AI and Business Outcomes With Decision Intelligence Trends

Data alone does not drive meaningful change, it’s the decisions informed by data that create impact. According to the 2024 Gartner CDAO Agenda Survey, one-third of organizations have implemented decision intelligence (DI). DI enhances decision-making by understanding and engineering decision processes, and improving outcomes through feedback. While DI is not just AI for decisions, Gartner predicts that by 2027, 50% of business decisions will be augmented or automated by AI agents using decision intelligence. DI remains a decision-centric, technology-agnostic practice that bridges the gap between insight and action. Join this Gartner complimentary webinar for IT leaders to explore how decision-centric approaches can solve complex business challenges. Learn to prioritize decision governance, leverage prescriptive analytics and integrate Generative AI and AI Agents. Gain insights into market trends, hear success stories from DI platform adopters and learn how to start your decision intelligence journey while avoiding pitfalls like unmonitored automation. You will walk away from this session with answers to your vital questions, a copy of the research slides and recommended actions to help you achieve your goals.

  • Understand the challenges that IT leaders and organizations can solve by being decision-centric
  • Build a compelling case for DI adoption with evidence-based insights and real-world examples
  • Discover recommended actions and mistakes to avoid when starting with decision intelligence

For more webinars, please follow the guide to login Gartner, then click Events and Webinars’.

27 May 2025 (Tue)
10:00pm–11:00pm
Online
English
Staff & Students
Training Deck
Training Video
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The Gartner Top Digital Workplace Predictions for 2025 & Beyond

Technology and leadership trends are redefining employee experiences. Embedded AI and adaptive experiences will change workplace applications, how workers spend their time and the outcomes they can achieve. According to Gartner, more than 85% of digital workers reported improvement in their digital technology skills to be important for their work effectiveness, autonomy in work and career advancement. How can digital workplace application leaders harness these forces and get ready for accelerating change? Join this complimentary Gartner IT webinar as a Gartner expert shares predictions on how the future workplace will evolve and strategies to anticipate the changes ahead. You will walk away from this session with answers to your vital questions, a copy of the research slides and recommended actions to help you achieve your goals.

  • Learn what signals are important to watch for and respond to as workplace applications adapt
  • Use automation and develop skills to help cut through operational noise to enable innovation
  • Rethink the interfaces you use to access information and unlock insights from everyday work

For more webinars, please follow the guide to login Gartner, then click Events and Webinars’.

1 May 2025 (Thur)
10:00pm–11:00pm
Online
English
Staff & Students
Training Deck
Training Video
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How Executives Can Achieve Effective AI Transformation in Their Organizations

Organizations are facing significant challenges in harnessing the full potential of AI initiatives due to varied maturity levels and resource constraints. Join this complimentary Gartner AI webinar as an expert explores results from the Gartner 2024 AI Mandates in the Enterprise survey, including the critical insights into overcoming obstacles and achieving effective AI transformation. You’ll discover how dedicated AI leadership, ethical practices, and strategic measurement can drive innovation and operational efficiency. You will walk away from this session with answers to your vital questions, a copy of the research slides, and recommended actions to help you achieve your goals. 

  • Understand how to leverage dedicated AI leaders to drive innovation and strategy
  • Learn how to enhance trust and readiness within business units by involving ethics experts at all stages of AI development 
  • Gain insight into how to measure the benefits of AI initiatives through outcome driven metrics

For more webinars, please follow the guide to login Gartner, then click Events and Webinars’.

28 Apr 2025 (Mon)
10:00pm–11:00pm
Online
English
Staff & Students
Training Deck
Training Video
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Ask the Gartner Expert: How to Capture the Value Your Organisation Wants From AI

As a CIO, AI leader or technology executive, you’re racing to deliver AI outcomes safely and at scale. But the hype over tech innovations can make it tough to focus on your organisation’s AI ambitions, the specific outcomes you want to drive and what’s needed to implement your AI initiatives successfully. In this complimentary webinar, Gartner Distinguished Vice President Analysts Mary Mesaglio, Hung LeHong and Arun Chandrasekaran cover the business outcomes, technology outcomes and behavioral outcomes of AI. We’ll be expanding on the insights shared and questions asked in this earlier webinar. Come armed with your own questions to pose to the panel and walk away ready to kick-start your AI roadmap. Also get a sneak peek into Gartner frameworks and tools that can help you achieve your AI goals. You will walk away from this session with answers to your vital questions, a copy of the research slides and recommended actions to help you achieve your goals.

  • Define and articulate your organisation’s AI ambitions and use cases
  • Reimagine “productivity” in the age of AI and manage AI costs
  • Make critical adjustments to your AI tech stack to build what Gartner calls the “AI Tech Sandwich”

For more webinars, please follow the guide to login Gartner, then click Events and Webinars’.

16 Apr 2025 (Wed)
11:00am–12:00pm
Online
English
Staff & Students
Training Deck
Training Video
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Gartner Expert Q&A: Practical Guidance on Adapting to the EU AI Act

Since the first set of obligations under the EU AI Act were due on 2nd February, AI technology providers and end-user organisations have been urgently working to comprehend and adapt to this regulation, which is considerably more complex than the General Data Protection Regulation (GDPR). In this complimentary Gartner Q&A webinar, a Gartner expert will delve deeper into the insights and questions discussed in this earlier webinar. Bring your own questions to the table and discover how to unravel AI risk, tackle the challenges posed by the AI Act and receive practical advice for moving forward. You will walk away from this session with answers to your vital questions and recommended actions to help you achieve your goals.

  • Understand the regulations that AI technology providers and end-user organisations will face 
  • Gather GenAI-focused guidance on compliance requirements 
  • Demystify the AI risk and challenges under the AI Act 

For more webinars, please follow the guide to login Gartner, then click Events and Webinars’.

14 Apr 2025 (Mon)
5:00pm–6:00pm
Online
English
Staff & Students
Training Deck
Training Video