Request Forms | Office of Information Technology (ITO) - HKBU

Personal Computer & Printer

Account & Password

Server and Web Hosting

Wi-Fi & Network Access

Software Licensing

Multimedia Production

Classroom & Audiovisual Services

Web & Application Development

Please refer to the Endorsement & Approval Requirements for the following request forms.

PERSONAL COMPUTER & PRINTER

[IT001] PC Installation Request Form

[IT002] PC Upgrade Request Form

[IT003] Peripheral Installation Request Form

[IT004] PC & Peripheral Relocation Request Form

[IT006] PC Data Erasure Request Form

[IT007] Printer Installation / Setup Request Form

[IT008] Print Queue Setup / Assignment Request Form

[IT094] PC Data Restoration Request Form

EMAIL

[IT035] Email Client Setup Request Form

[IT037] Microsoft Exchange / Google G Suite Data Restoration Request Form

[IT038] Mass Mail Distribution Request Form

[IT039] Departmental / Project Email Display Name Modification Request Form

[IT041] Departmental Mailing List Maintenance Request Form

[IT056] Email Account Creation Request Form

ACCOUNT & PASSWORD

[IT052] SSOid Extension Request Form

[IT088] Functional / Special Account Password Reset or 2FA Bypass Code Request Form

[IT092] Project Account Extension Request Form

SERVER AND WEB HOSTING

[IT065a] Web Hosting Request Form

[IT065b] Domain Name DNS Registration Request Form

[IT066] Server Hosting Request Form

[IT067] Share Drive & Access Control Request Form

[IT068] Restore Web Server / Share Drive / Database Data Request Form

[IT069] Physical Hosting Request Form

[IT096] Azure Lab Services Application Form

[IT097] File Cloud Service Request Form

WI-FI & NETWORK ACCESS

[IT015a] Telecommunications Services Point (TSP) Services Request Form (New Installation)

[IT015b] Telecommunications Services Point (TSP) Services Request Form (Relocation)

[IT015c] Telecommunications Services Point (TSP) Services Request Form (Removal)

[IT031a] Virtual Private Network (VPN) Service Request Form (for External)

[IT031b] Virtual Private Network (VPN) Service Request Form (for General User)

[IT031c] Virtual Private Network (VPN) Service Request Form (for IT Administrator)

[IT032] Network Connection or Relocation Request Form

[IT098] MAC Address Registration Form

COMMUNICATIONS

[IT016a] IPTV Services Request Form (New Installation)

[IT016b] IPTV Services Request Form (Relocation)

[IT016c] IPTV Services Request Form (Removal)

[IT047] Live Broadcast Services Request Form

[IT048] eFax Services Request Form

[IT049] e-Announcements Posting Request Form

[IT084] Video Conference Setup Request Form

[IT101] iCandy Display Request Form

[IT102] Information Kiosk Posting Request Form

SOFTWARE LICENSING

[IT017] Software Installation / Upgrade / Removal Request Form

[IT018a] SPSS Site License Purchase (Windows & Macintosh) Request Form

[IT018b] VMware Site License Purchase Request Form

MULTIMEDIA PRODUCTION

[IT103a] Multimedia Production / AV Services Request Form (VOD)

[IT103b] Multimedia Production / AV Services Request Form (Flipbook)

[IT103c] Multimedia Production / AV Services Request Form (Graphic Design, Website Design & Development)

[IT103d] Multimedia Production / AV Services Request Form (Photo Taking, Video Shooting & Audio Recording)

[IT103f] Multimedia Production / AV Services Request Form (Video Production)

CLASSROOM & AUDIOVISUAL SERVICES

[IT100] Classroom AV Equipment Request Form

TELEPHONY

[IT013a] Telephony Request Form (New Line for Staff)

[IT013b] Telephony Request Form (New Line for Classroom, Lab, or Similar Usage)

[IT013c] Telephony Request Form (Existing Line Update)

[IT013d] Telephony Request Form (Existing Line Enablement)

[IT013e] Telephony Request Form (Existing Line Disablement)

[IT013f] Telephony Request Form (Temporary Line)

[IT013g] Telephony Request Form (Conference Station)

[IT080] IDD Service Request Form

E-LEARNING

[IT060] e-Learning Services Request Form

WEB / MOBILE & APPLICATION SERVICES

[IT082] SSOid Control Enablement Service for Application Request Form

[IT095] App Store Publishing Request Form

IT SECURITY

[IT081] Firewall Rules Change Request Form

[IT090] Website Vulnerability Assessment / Scan Request Form

[IT093] ESET Endpoint Encryption (EEE) USB Device Exclusion Request Form

FACILITIES

[IT091] Optical Mark Recognition Facilities Booking Request Form