Important Notice

REQUEST FORMS

comupter

Personal Computer & Printer

mail

Email

password

Account & Password

server

Server and Web Hosting

wifi

Wi-Fi & Network Access

communications

Communications

software licensing

Software Licensing

media

Online Media Production

classroom

Classroom & Audiovisual Services

telephone

Telephony

learning

e-Learning

mobile

Web & Application Development

it

IT Security

facilities

Facilities

 

Please refer to the Endorsement & Approval Requirements for the following request forms.

PERSONAL COMPUTER & PRINTER

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[IT001] PC Installation Request Form

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[IT002] PC Upgrade Request Form

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[IT003] Peripheral Installation Request Form

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[IT004] PC & Peripheral Relocation Request Form

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[IT006] PC Data Erasure Request Form

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[IT007] Printer Installation / Setup Request Form

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[IT008] Print Queue Setup / Assignment Request Form

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[IT094] PC Data Restoration Request Form

EMAIL

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[IT035] Email Client Setup Request Form

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[IT037] Microsoft Exchange / Google G Suite Data Restoration Request Form

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[IT038] Mass Mail Distribution Request Form

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[IT039] Departmental / Project Email Display Name Modification Request Form

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[IT041] Departmental Mailing List Maintenance Request Form

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[IT056] Email Account Creation Request Form

ACCOUNT & PASSWORD

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[IT052] SSOid Extension Request Form

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[IT088] Functional / Special Account Password Reset or MFA Bypass Code Request Form

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[IT092] Project Account Extension Request Form

SERVER AND WEB HOSTING 

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[IT065a] Web Hosting Request Form

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[IT065b] Domain Name DNS Registration Request Form

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[IT066] Server Hosting Request Form

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[IT067] Share Drive & Access Control Request Form

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[IT068] Restore Web Server / Share Drive / Database Data Request Form

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[IT069] Physical Hosting Request Form

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[IT096] Azure Lab Services Application Form

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[IT097] File Cloud Service Request Form

WI-FI & NETWORK ACCESS

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[IT015a] Telecommunications Services Point (TSP) Services Request Form (New Installation)

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[IT015b] Telecommunications Services Point (TSP) Services Request Form (Relocation)

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[IT015c] Telecommunications Services Point (TSP) Services Request Form (Removal)

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[IT031a] Virtual Private Network (VPN) Service Request Form (for External)

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[IT031b] Virtual Private Network (VPN) Service Request Form (for General User)

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[IT031c] Virtual Private Network (VPN) Service Request Form (for IT Administrator)

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[IT032] Network Connection or Relocation Request Form

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[IT098] MAC Address Registration Form

COMMUNICATIONS

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[IT016a] IPTV Services Request Form (New Installation)

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[IT016b] IPTV Services Request Form (Relocation)

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[IT016c] IPTV Services Request Form (Removal)

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[IT047] Live Broadcast Services Request Form

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[IT048] eFax Services Request Form

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[IT049] e-Announcements Posting Request Form

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[IT084] Video Conference Setup Request Form

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[IT101] Digital Signage Video Posting Request Form  (The service is supported by CPRO starting from 2 Aug)

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[IT102] Digital Signage Poster Posting Request Form  (The service is supported by CPRO starting from 2 Aug)

SOFTWARE LICENSING

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[IT017] Software Installation / Upgrade / Removal Request Form

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[IT018a] SPSS Site License Purchase (Windows & Macintosh) Request Form

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[IT018b] VMware Site License Purchase Request Form

ONLINE MEDIA PRODUCTION

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[IT103b] Flipbook Request Form

CLASSROOM & AUDIOVISUAL SERVICES 

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[IT100] Classroom AV Equipment Request Form

TELEPHONY

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[IT013a] Telephony Request Form (New Line for Staff)

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[IT013b] Telephony Request Form (New Line for Classroom, Lab, or Similar Usage)

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[IT013c] Telephony Request Form (Existing Line Update)

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[IT013d] Telephony Request Form (Existing Line Enablement)

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[IT013e] Telephony Request Form (Existing Line Disablement)

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[IT013f] Telephony Request Form (Temporary Line)

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[IT013g] Telephony Request Form (Conference Station)

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[IT080] IDD Service Request Form

E-LEARNING

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[IT060] e-Learning Services Request Form

WEB & APPLICATON DEVELOPMENT

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[IT082] SSOid Control Enablement Service for Application Request Form

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[IT095] App Store Publishing Request Form

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[IT103c] Website Development Request Form

IT SECURITY

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[IT081] Firewall Rules Change Request Form

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[IT090] Website Vulnerability Assessment / Scan Request Form

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[IT093] ESET Endpoint Encryption (EEE) USB Device Exclusion Request Form

FACILITIES

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[IT091] Optical Mark Recognition Facilities Booking Request Form