Policies

Policies

Account & Password

Policies

Personal Computer & Printer

Policies

Email

Policies

Wi-Fi & Network Access

Policies

Software Licensing

Policies

Multimedia Production

Policies

Classroom AV Equipment

Policies

Printing Services

Policies

Communications

Policies

Telephony

Policies

e-Learning

Policies

Server & Web Hosting

Policies

Web Application & Development

Policies

IT Security

Policies

Facilities

General User Policies and Regulations in using IT services

ACCOUNT & PASSWORD

Policies

SSOid Account Policy

Policies

SSOid Account User Guides

Policies

Guidelines on using Two-Factor Authentication (2FA)

Policies

User Account Password Policy

Policies

User Account (SSOid) Management Policy (for ITO personnel only)

PERSONAL COMPUTER & PRINTER 

Policies

Termination of Accounts

Policies

Guidelines on Energy Saving and Green Computing

EMAIL

Policies

Email Account Creation Policy

Policies

Email Setup User Guides

Policies

Email Disclaimer and Environment Protection Slogan

Policies

Mass Mail Distribution Policy

Policies

Email Anti-Spamming System User Guide

WI-FI & NETWORK ACCESS

Campus Network
Policies

Guidelines on the Use of University Network Services

Policies

Wi-Fi Setup Guides

Policies

Net-Ticket System User Guide

Policies

Student Residence Halls & NTT Network Use Policy

 
Virtual Private Network (VPN) Service
Policies

Guideline for Users when raising VPN Application Requests

 

User Guide

Policies

VPN User Guide for Android Platform

Policies

VPN User Guide for iPhone / iPad

Policies

VPN User Guide for Mac OS Platform

Policies

VPN User Guide for Windows Platform

SOFTWARE LICENSING

Policies

Software Licensing Policy

Policies

Activating Microsoft Products

Policies

Guidelines for Microsoft Products Activation

MULTIMEDIA PRODUCTION

Policies

Guideline for Users when raising Multimedia Requests

CLASSROOM AV EQUIPMENT

Policies

Teaching Support Policies & Guidelines

 

Standard classroom AV equipment list

Policies

List of rooms supported by ITO for A/V Equipment

Policies

Ho Sin Hang Campus

Policies

Shaw Campus

Policies

Baptist University Road Campus

PRINTING SERVICES

Web Printing

Suitable for most users. No client app is needed.

Policies

User Guide

 
Mobile Printing Client App

Install client app if you need to combine multiple pages into a single sheet (N-up).

Policies

Windows

Policies

Mac OS X

Policies

Android

Policies

iPhone / iPad

COMMUNICATIONS

Policies

e-Announcement Posting Policy

Policies

Guideline on Live Broadcast Services

 
UChat: Installation & Quick Start Guide
Policies

Apple iPhone & iPad

Policies

Android Devices

 
eFax
Policies

User Guide for individual fax

 
Video Conferencing
Policies

Skype for Business User Guide (formerly Microsoft Lync)

Policies

WebEx User Guide For Host / Guest

 
IPTV / TV Stations & Channels
Policies

TV Station & Channel Guide

TELEPHONY

Policies

Cisco Voicemail Reference Guide

Policies

Cisco IP phone 7960 / 7942 User Guide

Policies

Cisco IP phone 7841 User Guide

Policies

Cisco IP phone 8811 User Guide

Policies

Policy of approving IDD Connections

Policies

Setting the Call Forward and Speed Dials on Cisco Phone

Policies

FrSIP Voicemail User Guide

E-LEARNING

Policies

BU eLearning Platforms Help Guides

SERVER & WEB HOSTING

Policies

Data Backup Policy

Policies

Privileged Account Management Policy

Policies

Data Centre Access Policy (for ITO personnel only)

WEB APPLICATION & DEVELOPMENT

Policies

Development Approach & Strategies

Policies

Security Guidelines for Development and Maintenance of University/Departmental Web and Mobile Applications

IT SECURITY

Policies

General Principles of Information Security

Policies

Guidelines for Information Security Incident Handling

Policies

Guidelines for Information Classification and Handling

Policies

Guidelines for Usage of Information Resources

Policies

Password-protected Screensaver Policy

Policies

User Account Password Policy

Policies

Physical Access Security Standard

Policies

Remote Access Security Standard

Policies

Disaster Recovery Standard

Policies

Security Guidelines for Development and Maintenance of University/Departmental Web and Mobile Applications

Policies

Cloud Service Policy

Policies

Two-Factor Authentication: Policy / Guideline

Policies

Bring-Your-Own Device (BYOD) Policy

Policies

Data Leakage Prevention (DLP) Policy

Policies

Staff Handbook of Information Security

FACILITIES

Policies

HKBU User Computing Centre Rules and Regulations