Important Notice
[2026-10-02] New Service: Passwordless Single-Sign-On (SSO) A Simpler, Faster and More Secure Way to Your IT Services (Staff & Student)
[2026-10-08] Service Maintenance: HKBU GenAI Platform (Staff & Student)
[2026-10-09] Scheduled Maintenance: Human Capital Management (HCM) System (Staff Only)
Training
To equip HKBU users with essential skills for the ever-evolving tech landscape, ITO arranges a variety of training workshops and seminars for both staff and students. Join us to unlock your potential, stay informed about current trends in your field, study & research area; and enhance your professional or academic performance.
Building a Secure Digital Future: Essential Tools for Faster and Secure Login
Briefing Session II on Passwordless (For Staff)
Abstract:
Discover Passwordless Single-Sign-On (SSO)—a more convenient and secure method for accessing IT services and data using your biometrics instead of a password.
By joining our briefing session, you will learn:
- What Passwordless SSO is and how it provides a simpler, faster login experience.
- How it improves security by removing the risks associated with passwords.
- How you can use your fingerprint or face to seamlessly access your accounts without needing to remember complex passwords.
 | 15 October 2026 (Thu) |
 | 11:30 am – 12:30 pm |
 | Online |
 | Cantonese |
 | Staff |
 | Registration Link |
Briefing Session IV on Passwordless (For Staff)
Abstract:
Discover Passwordless Single-Sign-On (SSO)—a more convenient and secure method for accessing IT services and data using your biometrics instead of a password.
By joining our briefing session, you will learn:
- What Passwordless SSO is and how it provides a simpler, faster login experience.
- How it improves security by removing the risks associated with passwords.
- How you can use your fingerprint or face to seamlessly access your accounts without needing to remember complex passwords.
| 23 October 2026 (Fri) |
| 11:30 am – 12:30 pm |
| Online |
| English |
| Staff |
| Registration Link |
Building a Secure Digital Future: Essential Tools for Faster and Secure Login
Briefing Session I on Passwordless (For Students)
Abstract:
Discover Passwordless Single-Sign-On (SSO)—a more convenient and secure method for accessing IT services and data using your biometrics instead of a password.
By joining our briefing session, you will learn:
- What Passwordless SSO is and how it provides a simpler, faster login experience.
- How it improves security by removing the risks associated with passwords.
- How you can use your fingerprint or face to seamlessly access your accounts without needing to remember complex passwords.
| 14 October 2026 (Wed) |
| 11:30 am – 12:30 pm |
| Online |
| Cantonese |
| Students |
| Registration Link |
Briefing Session III on Passwordless (For Students)
Abstract:
Discover Passwordless Single-Sign-On (SSO)—a more convenient and secure method for accessing IT services and data using your biometrics instead of a password.
By joining our briefing session, you will learn:
- What Passwordless SSO is and how it provides a simpler, faster login experience.
- How it improves security by removing the risks associated with passwords.
- How you can use your fingerprint or face to seamlessly access your accounts without needing to remember complex passwords.
| 22 October 2026 (Thu) |
| 11:30 am – 12:30 pm |
| Online |
| English |
| Students |
| Registration Link |
Smarter IT Support, Better User Experience
Training Session I on IT Support Services
This session will introduce New IT Support Service on the Students and Staff Services Platform (SSSP) which will serve as a central place for all your IT support needs. Participants will learn how to submit and track your IT service requests within the SSSP with real-time status updates. Approvers will also learn how to review and approve departmental IT service requests efficiently. In addition, the session will introduce the 24/7 virtual assistant.
| 23 April 2026 (Thu) |
| 2:30pm – 3:00pm |
| Online |
| English |
| Staff |
 | Training Deck |
 | Training Video |
Training Session II on IT Support Services
This session will introduce New IT Support Service on the Students and Staff Services Platform (SSSP) which will serve as a central place for all your IT support needs. Participants will learn how to submit and track your IT service requests within the SSSP with real-time status updates. Approvers will also learn how to review and approve departmental IT service requests efficiently. In addition, the session will introduce the 24/7 virtual assistant.
| 24 April 2026 (Fri) |
| 2:30pm – 3:00pm |
| Online |
| Cantonese |
| Staff |
| Training Deck |
| Training Video |
SmartX: Unlocking Digital Transformation for a Smarter Campus
Briefing Session on JC3 Mobile Smart Features – Discover BU Coin
Agenda:
- Introduction to JC3 Mobile Smart Features
- Eligibility and Security Assurance
- Features Walkthrough and Demonstration
| 23 Jan 2026 (Fri) |
| 4:30pm – 5:30pm |
| Online |
| English |
| Staff (Open for Village CARE members ONLY) |
Building a Secure Digital Future: Essential Tools for Information Protection
Briefing Session on Cloud Web Application Firewall - Akamai for HKBU Departments (Invited Participants only)
Akamai, a leading provider of cloud security and content delivery solutions, will soon be implemented at HKBU to help websites load faster and provide enhanced protection against online threats. This briefing session will introduce Akamai’s key features and demonstrate how the platform can help secure and delivery faster the university web resources.
| 8 August 2025 (Fri) |
| 3:00 pm – 4:00 pm |
| Online |
| Cantonese |
| Staff |
| Training Deck |
| Training Video |
SmartX: Unlocking Digital Transformation for a Smarter Campus
Briefing Session on JC3 Mobile Smart Features – Discover BU Coin
Agenda:
- Introduction to JC3 Mobile Smart Features
- Eligibility and Security Assurance
- Features Walkthrough and Demonstration
| 23 Jan 2026 (Fri) |
| 4:30pm – 5:30pm |
| Online |
| English |
| Students (Open for Village CARE members ONLY) |