I forgot my SSOid password, how do I reset my password?

Self-service password reset is available to staff and students who have forgotten their Single Sign On user id (SSOid) passwords. Please click here to follow the online instructions or watch the online demo for details.

To reset SSOid passwords for departmental accounts, please contact Service Call Centre at 3411-7899 or email to hotline@hkbu.edu.hk.