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Two-Factor Authentication (2FA) FAQ
To find answers to frequently asked questions on 2FA, please click
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FAQ
What is SSOid?
What HKBU IT services will my SSOid account allow me to access?
What is HKBU Mobile?
What is BUniPort?
I am new to HKBU, how do I register / activate my SSOid?
I forgot my SSOid password, how do I reset my password?
How do I change my SSOid password?
Where do the security questions come from?
How do I change the security questions/answers for my SSOid?
What do I do if I cannot answer the security question?
Two-Factor Authentication (2FA) FAQ
Why do I need an endorsement when requesting ITO service and whose endorsement should I seek?
What email client is recommended for use on my desktop computer?
How do I set up my HKBU email account on mobile devices?
Can I retain my HKBU email account upon retirement?
How to access Gmail in mainland China?
How to deal with SPAM emails?
Can I request for an additional email account?
Gmail FAQ
How to connect to HKBU Wi-Fi on campus?
How do I connect to secure free Wi-Fi network from off campus?
Is it safe to use public Wi-Fi network?
Can I request for an additional network port?
How to Erase Data permanently in hard drive?
How to Protect my PDF Documents?
How to Protect my Microsoft Office Documents?
How to commission a video production project?
How to share the multimedia files on Google Drive to others (for Department Administrator)?
Where can I use the classroom wireless presentation service?
How to Use Wireless Presentation Service (with Mirroring360)?
How to download the multimedia files sent to me from Google Drive?
What is Follow-U-Print?
How can I print from my mobile devices?
How to check my print quota balance, spooled job(s) and printing history?
What can I do after I have used up my print quota?
How phone calls to ITO’s Service Call Centre are handled?
ITO STAFF CORNER
