What is Follow-U-Print?

“Follow-U-Print” means submit printing at anywhere, then release printing at “Follow-U-Print” printers located at:

  • RRS302 ITO User Computing Centre
  • OEE702 ITO User Computing Centre
  • FSC601 Fong Shu Chuen Learning Commons
  • WLB303 Printing Room
  • 4/F AAB Learning Commons
  • 2/F SCM Chinese Medicine Library
  • 3/F AML Main Library
  • 4/F AML Main Library Multimedia Learning Centre

 
The system also accepts Octopus payment.

Why do I need to register my student ID card?

You will need to register your student ID card when you use the Follow-U-Print system for the first time. In your subsequent logon to the printer or Octopus kiosk, you only need to tap your student ID card on the card reader without entering username and password. For details, please refer to the Registration Guide

Does it support color printing?

The Follow-U-Print supports color printing. Simply select the color option at  printing setup.  For details, please refer to the User Guide.

Does it support laptops?

The Follow-U-Print supports printing from laptops connected to the BU-Advanced or BU-Standard Wi-Fi network.  You need to install a Print Client software and logon with your SSOid and password. For details, please refer to the User Guide and download the Print Client Software.

Does it support Android?

The Follow-U-Print supports Android devices connected to the BU-Advanced or  BU-Standard Wi-Fi network. You need to install a mobile App from ITO website and configure with your SSOid/password and email address.   For details, please refer to the User Guide

Does it support iPhone and iPad?

The Follow-U-Print supports both iPhone and iPad connected to the BU-Advanced or BU-Standard Wi-Fi network. You need to install a mobile App from Apple Store and configure with your SSOid/password and email address. For details, please refer to the User Guide.

Does it support MacBook?

The Follow-U-Print supports MacBook connected to the BU-Advanced or BU-Standard Wi-Fi network. You need to install a Print Client Software and the printer driver and logon with your SSOid/password.  For details, please refer to the User Guide, Print Client Software and Printer Driver.

How to check my quota balance, spooled job(s) and printing history?

You can logon to Follow-U-Print webpage (http://fup5-c.hkbu.edu.hk) to check your quota balance, spooled print job(s) and printing history.  For details, please refer to the User Guide.

How do I top up my print quota?

Students can purchase additional print quota at HK$30 per unit (of 100 pages) from ITO Service Centre during office hours at RRS-303 Sir Run Run Shaw Building in Ho Sin Hang Campus.  Payments must be made by Octopus.  Newly purchased quota will be activated within an hour.