Useful Links

 

Account & Password

• Guidelines on using 2FA [View Guideline]
• Register Your First Mobile Device for 2FA [View Guideline / Watch Demo Video]
• Activate Duo Mobile App on a New Phone [View Guideline]
• Register / Manage your Device for 2FA [Watch Demo Video / Go to Portal]
• Get Emergency Access Code for 2FA (Account Access without a Mobile Device) [Watch Demo Video / Go to Portal]

 

Email

• Tips/Guidelines for using Gmail

 

Wi-Fi & Network Access

• WiFi Setup Guide

 

IT Service Request / Incident Report Management System

• User Guide for IT Service Request / Incident Report Management System
• My IT Service Request

 

IT Services Charging & Endorsement Requirement

• IT Services Charging Scheme
• Endorsement and Approval Requirements for ITO Request Forms

 

PDF-XChange

• PDF-XChange FAQ

 

Information Security

• Staff Handbook of Information Security