Important Notice
For Staff For Staff
Not for student Not for student
Not for alumni Not for alumni

Installation, setup and trouble-shooting services for PCs, laptops and printers are available to all staff and Departments/Offices.  However, these do not include repairs and maintenance services for which users should contact the respective equipment suppliers.

1. When a user leaves the University, his/her SSOid account and all U-wide IT services will be terminated.

2. When a user is going to leave the University, he/she should arrange for backup of his/her personal data files and email messages if deemed necessary.

3. Eligible Retirees / Honorary Associates of the University will have their email accounts retained but under a different domain “”.

As IT users, we can also contribute our own effort to protect the environment by operating the IT equipment wisely.  We have collected the following information from various sources for your reference.

  1. Turn off your monitor if you are not going to use your PC for more than 20 minutes.  Turn off your PC and monitor if you are not going to use your PC for more than 2 hours.  Completely switch off all computer equipment and related peripheral devices at night, before you left on vacation, or have planned long absence from IT work.

  2. You should purchase flat-screen monitors.  Not only will they consume less power energy, they are also more user friendly and cause less fatigue to your eyes.

  3. Print more information on a page.  For example, when using PowerPoint, you can print several slides on a single page.  You can also format document using “shrink to fit” feature in order to reduce the number of printing pages.  You can also consider to print on both sides as far as possible.

  4. Read documents on the computer screen if there is no absolute need to print them out.

  5. Try to use recycled material if its output qualities could meet your requirement.  Recycled paper and printer cartridges are the examples for consideration.

  6. Instead of turning on a printer separately for each individual, you should configure your working environment for sharing printers to do printings.  Shared printers should be turned off at the end of the day or on weekends.

  7. You should turn off all computer peripherals such as scanners and printers while they are not being used.

  8. When buying new equipment for replacement, you should look for equipment items bearing an energy efficiency label or the like.