Installation, setup and trouble-shooting services for PCs, laptops and printers are available to all staff and Departments/Offices. However, these do not include repairs and maintenance services for which users should contact the respective equipment suppliers.
ITO provides a range of software available for installation on all University-owned computers. Please refer to Software Licensing for details.
For laptops and desktops acquired through the Laptop/PC Tender available from the Finance Office, ITO will provide installation services, including deployment of a standard Windows image with pre-installed standard software, joining the devices to the HKBU Active Domain with the device management software for inventory management and receive the latest software updates and security patch automatically. Please refer to the standard software list for details.
1. When a user leaves the University, his/her SSOid account and all U-wide IT services will be terminated.
2. When a user is going to leave the University, he/she should arrange for backup of his/her personal data files and email messages if deemed necessary.
3. Eligible Retirees / Honorary Associates of the University will have their email accounts retained but under a different domain “@associate.hkbu.edu.hk”.
As IT users, we can also contribute our own effort to protect the environment by operating the IT equipment wisely. We have collected the following information from various sources for your reference.