ITO offers various communication channels for the University members. To request for the service, please submit a Service Request via Request Forms.
UChat is an enterprise-based unified communication mobile app, designed especially for HKBU staff to communicate with each other with text messaging, file sharing and voice call capabilities. UChat runs on Android devices as well as iPhones and iPads. Same text messaging and file sharing features will also be available on BUniPort as a browser version.
With UChat app, your mobile is not only a personal phone, but it also acts simultaneously as your VoIP phone on your office desk when connected to Internet with the benefits below:
The electronic fax service (eFax) can replace all the individual fax machines in Departments/Offices. With the new service, users will be able to send and receive faxes on their PCs in electronic formats, as well as retrieve and organize fax archive from desktop in a few clicks. All the existing fax numbers owned by Departments/Offices can be migrated to the new fax service at no cost.
e-Announcement is an electronic channel to disseminate information to the University community through the BUniPort as well as emails (option to opt out). Note also the following arrangement regarding e-Announcement posting:
ITO offers 3 different types of Video Conference solutions for both point-to-point and multipoint video calls with local and/or overseas participants. Besides, a ready-for-use video conferencing setup has been made available at SWT-803, SWT-504 and RRS-305A (Polycom).
Polycom Room System
ITO has acquired an H.323 standard HD Video Conferencing Unit which offers video conference service at selected locations in the University
WebEx (Free)
WebEx is a cloud-based service which supports instant messaging, voice/video conference with multiple parties via the Internet:
Since 1 September 2016, seven Information Kiosks with touch-screen capabilities have been installed at the main entrances of the Kowloon Tong campuses to allow guests and visitors interactive access to University information (such as Today’s Events, Amenities & Facilities, Public Transport and Shopping Places nearby) and campus directory. Another important function provided is a slideshow of endorsed posters for promoting events or making U-wide announcements during the idle time of a Kiosk (i.e. after 5 minutes without user interaction).
IPTV (Internet Protocol Television) is a new TV platform service running on network infrastructure in order to replace existing CABD (Communal Aerial Broadcast Distribution) system.
Without changing the TV content (channels), new IPTV platform at user end only requires a TSP, SetTop Box and Display equipment (e.g. TV set) with HDMI interface for connection establishment.
It is a platform for content dissemination for event/programme footage and promotions, University news and announcements, documentaries etc in video or audio format.
Types of programme
For details, please access the iCandy Webpage.
Please note the following guidelines before submitting the requests: