Important Notice
Follow-U-Print Printing Services
OVERVIEW
‘Follow-U-Print’ is a printing service for students to send printouts from any location across the campus to Follow-U-Print printers located in:
User Computing Centres
OEE702
RRS302
WLB303
Library
Main Library (3/F & 4/F)
SCM Library
Learning Commons
AAB Learning Commons
FSC Learning Commons
With the associated mobile print functionality in Follow-U-Print, students can print from laptops, smartphones and tablets that are connected to BU-Advanced/BU-Standard Wi-Fi networks.
HOW TO PRINT?
Communal PCs
Submit your print jobs from communal PC in ITO User Computing Centres, Library and Learning Commons.
CHARGES
Black and White Printing
Color Printing
QUOTA
Print Quota
Students are assigned a print quota at the beginning of each academic year as follows:
- Year 1 – HK$120
- Year 2 - HK$150
- Year 3 - HK$180
- Year 4 - HK$180
- Postgraduate - HK$180
Additional Print Quota
Students can purchase additional print quota at HK$30 per unit from ITO Service Centre during office hours at RRS303 of Sir Run Run Shaw Building in Ho Sin Hang Campus. Payment must be made by Octopus card, Alipay or WeChat Pay. Newly purchased quota will be activated within an hour.
Follow-U-Print by Octopus
When the print quota balance is insufficient to pay for a print job, you can print with Octopus cards in ITO’s User Computing Centres, AAB Learning Commons and FSC Learning Commons.
Every time a print job is processed, the print quota balance is reduced by an amount as set out in the Charging Scheme. Please note that all unreleased print jobs will be removed from the queue after 24 hours. The system also accepts Octopus payment.
All unused quotas will be rolled over to the next academic year. However, all remaining print quota will expire upon graduation.
FAQs
“Follow-U-Print” means submit printing at anywhere, then release printing at “Follow-U-Print” printers located at:
- OEE702 ITO User Computing Centre (Click here to view its service hours)
- RRS302 ITO User Computing Centre (Click here to view its service hours)
- WLB303 Printing Room (Click here to view its service hours)
- FSC601 Fong Shu Chuen Learning Commons (Click here to view its service hours)
- 4/F AAB Learning Commons (Click here to view its service hours)
- 2/F SCM Chinese Medicine Library (Click here to view its service hours)
- 3/F AML Main Library (Click here to view its service hours)
- 4/F AML Main Library Multimedia Learning Centre (Click here to view its service hours)
The system also accepts Octopus payment.
* Please note that the Web Printing service has been suspended until further notice.
You will need to register your student ID card when you use the Follow-U-Print system for the first time. In your subsequent logon to the printer or Octopus kiosk, you only need to tap your student ID card on the card reader without entering username and password. For details, please refer to the Registration Guide.
The Follow-U-Print supports color printing. Simply select the color option at printing setup. For details, please refer to the User Guide.
The Follow-U-Print supports printing from laptops connected to the BU-Advanced or BU-Standard Wi-Fi network. You need to install a Print Client software and logon with your SSOid and password. For details, please refer to the User Guide and download the Print Client Software.
The Follow-U-Print supports MacBook connected to the BU-Advanced or BU-Standard Wi-Fi network. You need to install a Print Client Software and the printer driver and logon with your SSOid/password. For details, please refer to the User Guide and download Print Client Software and Printer Driver.
The Follow-U-Print supports Android devices connected to the BU-Advanced or BU-Standard Wi-Fi network. You need to install a mobile App from Google Play and configure with your SSOid/password and email address. For details, please refer to the User Guide.
The Follow-U-Print supports both iPhone and iPad connected to the BU-Advanced or BU-Standard Wi-Fi network. You need to install a mobile App from Apple Store and configure with your SSOid/password and email address. For details, please refer to the User Guide.
With the associated mobile print functionality in Follow-U-Print, students can print from laptops, smartphones and tablets that are connected to BU-Advanced/BU-Standard Wi-Fi networks, and pick up their printouts at the Follow-U-Print printers located in:
- User Computing Centre at RRS302
- User Computing Centre at OEE702
- Learning Commons at FSC601
- Printing Room at WLB303
- Learning Commons at 4/F AAB
The system also accepts Octopus payment.
* Please note that the Web Printing service has been suspended until further notice.
You can logon to Follow-U-Print webpage (http://fup5-c.hkbu.edu.hk) to check your quota balance, spooled print job(s) and printing history. For details, please refer to the User Guide.
Students can purchase additional print quota at HK$30 per unit from ITO Service Centre during office hours at RRS303 Sir Run Run Shaw Building in Ho Sin Hang Campus. Payments must be made by Octopus, Alipay or WeChat Pay. Newly purchased quota will be activated within an hour.
Purchase Additional Print Quota:
Additional print quota can be purchased at HK$30 per unit, from ITO Service Centre at RRS303 of Sir Run Run Shaw Building in Ho Sin Hang Campus. Payment must be made by Octopus cards, Alipay or WeChat Pay. Newly purchased quota will be activated within an hour.
Print with Octopus Payment:
When the print quota balance is insufficient to pay for a print job, you can print with Octopus cards in ITO’s User Computing Centres, AAB Learning Commons and Fong Shu Chuen Learning Commons.
SUPPORT
Contact us if you have any problem on using the printing services
Phone: 3411 7899
Email: hotline@hkbu.edu.hk