Important Notice
[2025-05-29] Implementation of Microsoft Intune for Enhanced Endpoint Management and Security (Staff Only)
TELEPHONY
Overview
IP phones (Cisco) are deployed within HKBU campuses, replacing the traditional analog system. As a standard provision, a telephone extension and a phone set would be provided to :
- Each full-time staff (clerical grade or above),
- Each non-full-time staff office,
- Each serving point such as Library circulation counter,
- Any office that accommodate more than five non-full-time staff members,
- Any laboratory, workshop, studio, lecture theatre, Council Chamber control room and alike.
If there is any request beyond the standard provision, charges may apply.
No charge will be incurred for standard provision on Telephone services. If there is any request beyond the standard provision, one-time or monthly rental charges may apply.
*The IP 7914 Expansion Module is reserved for departmental/office secretaries only. **Annual maintenance will be charged.
Policy of approving IDD Connections
From time to time, there are requests for enabling IDD connections. The IDD usage costs are borne by the respective Department/Office These requests can be categorized into two types.
1. Primary Lines
IDD connections are enabled for the primary line of the Head of Department/Office (HoD) and for his/her secretary’s primary line with the HoD’s approval. IDD connections are also available for primary line of a staff who is recommended by his/her HoD. Those IDD-enabled extensions will be provided with a unique password which will be prompted while making IDD calls.
2. Faxlines
IDD connections are granted for all faxlines with the HoD’s approval. To reduce the waiting time for password prompt, no password entry is required for IDD faxing as of 1 September 2004.